testimonials

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Working with Heather of Cullen Consulting Services has been nothing short of amazing!.

Heather’s expertise in Blackbaud Enrollment Management and Student Information

Systems is all-inclusive. Heather is committed to ensuring her clients understand everything

that the software has to offer.

From the moment Heather began working with us, we felt as though a weight had been lifted.

Every complex challenge we faced, whether it involved enrollment processes, reporting, data

integrity, system optimization, or troubleshooting, was met with not only immediate

understanding but also swift, precise solutions.

But what truly sets Heather apart isn’t just her technical brilliance; it is her unmatched

dedication. Heather is responsive beyond expectations, patient with every question, and an

absolute joy to work with. Heather doesn’t just solve problems; she anticipates them,

streamlines processes, and empowers those involved to operate at peak performance.

We honestly don’t know how we managed before partnering with Heather. Thanks to her

guidance, our enrollment and student management processes are smoother, faster, and more

accurate than ever before. If you have the opportunity to work with Heather, take it without

hesitation. She is, hands down, the best of the best.

"Working with Heather completely transformed our experience with Blackbaud. What once felt confusing and overwhelming is now seamless and empowering. Heather brings a sharp attention to detail without getting bogged down in unnecessary clicks—she focuses on clarity, efficiency, and results. Every session left us feeling confident and in control of our online portal. She was always quick to respond, willing to hop on a call, and even went above and beyond to assist outside of scheduled sessions. I can't recommend her highly enough—our school is now genuinely excited about using Blackbaud!" - Ashley

 "Before working with Heather, we were overwhelmed and uncertain about navigating Blackbaud. After just a few hours of her guidance, we felt confident and empowered, knowing we were not only capable of mastering Blackbaud, but excelling at it." - Craig

"Heather has been phenomenal to work with as our Blackbaud Enrollment Management Consultant. She is extremely knowledgeable on the product, efficient, concise, accessible (even though we are 6 hours behind her) and has created artifacts that we will be able to refer back to later. We have been able to work through our targeted needs as well as enhance additional areas that Heather identified could be improved. We will definitely be working with her again in the future."

"I was introduced to Heather as part of our school's Blackbaud onboarding training in the Fall of 2024. I soon discovered that she is an expert extraordinaire in every aspect of EMS and Tuition Management! Besides her technical expertise, she exudes graciousness, warmth, calmness, and humor in all of her communication and training. I liked her immediately, feeling both at ease and in very good hands! 

I was elated to hear of Heather's new endeavor of launching out on her own! In coming on board with her service, I get instant access to her through a quick email, phone call, or online appointment, which is a huge relief and benefit in ultra-crunch moments. She's always ready with prompt, thorough, explanatory answers, and she also passes on helpful tricks of the trade. Heather is a rare gem whose proficiency and personableness make the overall Blackbaud experience seamless and complete."

"Thanks to Heather, I've gained confidence working with Blackbaud Enrollment Management and now approach the software with far less apprehension. Depending on my questions or goals, Heather gives me either clear, step-by-step guidance or an easy-to-understand explanation of the functionality. There are never any 'dumb' questions with Heather, which makes learning from her unintimidating. She's patient, explains things in a way that clicks, and always responds quickly. I highly recommend Heather to anyone who wants to improve their relationship with Blackbaud Enrollment Management! ."